The AI front-door for every inbound call.
SonicRouter listens to each caller, classifies their intent in real time, and routes the call to the right DID or SIP endpoint — automatically, in any language, before a human ever picks up.
From ring to right endpoint, automatically.
Point a number at SonicRouter, describe the reasons people call, and the AI agent answers, understands, and hands the call to the destination you choose.
Point your number
Send a DID or SIP trunk to SonicRouter. The AI agent picks up as your branded front-door and greets every caller.
Define your intents
Describe each reason someone calls in plain language. No flowcharts, no IVR trees — just intents and their destinations.
AI classifies live
The classifier detects intent and language in real time, scoring confidence as the caller speaks their first sentence.
Route to DID or SIP
The routing engine bridges the call to the matching DID or SIP endpoint — or resolves it outright from your knowledge base.
Hear a caller. Watch the route.
Pick a phrase a caller might say — or type your own. The classifier scores the intent and the engine picks a destination, exactly as it would on a live call.
Try a caller phrase
These map to intents in a sample reservations workspace.
Choose a phrase or type one, then run the classifier to see where the call routes.
Everything to run an intelligent call front-door.
A configuration UI, a tested routing engine, and the controls enterprise teams ask for — from a visual call monitor to custom tools and prompts.
Enterprise-grade, on infrastructure you trust.
SonicRouter runs entirely on AWS and is SOC 2 attested. For regulated and enterprise teams, deploy the whole engine inside your own AWS environment — your call audio and data never leave your account.
SOC 2 Type II
Independently audited controls for security, availability, and confidentiality.
Runs in your VPC
Deploy the classifier and routing engine inside your own AWS account — 100%, no data egress.
Encrypted end to end
Call audio and transcripts encrypted in transit and at rest, with per-workspace key isolation.
Start free. Grow from one line to fifty intents.
Every plan includes the AI intent classifier, the routing engine, multilingual support, and the configuration playground.
- 1 phone line
- Up to 5 intents
- Transfer to DID endpoints
- Multilingual classification
- Routing playground
- SIP routing
- Knowledge base
- Everything in Solo, plus
- Up to 10 intents
- Transfer to DID and SIP endpoints
- 1 knowledge base connected
- Resolve calls without forwarding
- Priority email support
- Everything in Pro, plus
- Up to 50 intents
- Visual call monitor
- Call recordings
- Invite other AI agents to resolve calls
- Tweak prompts & add custom tools
- Deploy 100% in your AWS VPC
Talk minutes are metered per call and billed monthly in arrears. The per-minute rate covers your Amazon Chime SDK Meeting and Voice Connector outbound usage plus a flat platform markup — no hidden telephony surcharges. Enterprise customers deploying in their own AWS environment pay Chime costs directly and are billed platform fees only.
Give every caller the right answer, first ring.
Spin up an AI front-door, define your intents, and route to any DID or SIP endpoint. Free for 14 days.